Classic Cleaners & Tailors - Gown Care
4912-35th Street T4N 6K6 Red Deer (Alberta) Map · Phone number
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Reviews for Classic Cleaners & Tailors - Gown Care

4.5 out of 5.0
  • Quality of service 4.6
  • Professionalism 4.4
  • Flexibility 4.4
  • Value 4.3
  • Response time 4.6

Awards

7

1 User photo

Classic Cleaners & Tailors - Gown Care 1
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  • C

    Courtney · Married on 22 of December of 2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing Results!

    I brought in the wedding dress after my destination wedding in Mexico. My dress had a silk-like lining and a delicate daisy lace over top. After spending all night in my dress and raking the beach with it, it was almost completely black on the bottom 1-2 feet of the dress. I wasn’t sure how clean it would be able to get with the different materials and with how dirty it got, but the cleaners did an amazing job and had it looking as good as new in only 5 days! I had requested a rush on the cleaning as I had plans to wear it again for a small ceremony in Alberta, and they were very willing to accommodate. The staff there had to research the material of my dress as there was no tag. They went above and beyond to make sure that they use the appropriate cleaning method for my dress. I would recommend them to anyone! The picture uploaded is after the cleaning:)

    Classic Cleaners & Tailors - Gown Care 2
    Sent on 27/12/2018

    Classic Cleaners & Tailors - Gown Care's reply:

    Thanks so much Courtney for placing your trust in us with such a special gown! It's such a stunner that we are beyond thrilled that we were able to make it as good as new. You looked gorgeous!
  • [Anonymous] Married on 09/04/2015

    1.4
    • Quality of service:
      2.0
    • Responsiveness:
      2.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    They charged me an arm and a leg to clean my wedding gown and then when I went to pick it up they had re sewn on my stuff all wrong!! Then they said they would re sew it free of charge and left marks on my dress along with another bad sew job!! I was not impressed and the lady offered me nothing in return! Bad customer service on their end if you ask me! I was going to try and sell my wedding dress but now feel it's to botched to even do so:(

    Sent on 19/08/2015
  • [Anonymous] Married on 22/03/2015

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They did a beautiful job. I like that it was eco friendly. They email you when the dress is ready for pickup.

    Sent on 02/05/2015

    Classic Cleaners & Tailors - Gown Care's reply:

    Thanks so much for giving us the chance to keep your wedding alive by cleaning your gown!
  • M

    Chelsea Chauncey · Married on 13 of September of 2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Very very helpful when I called in a panic 2.5 weeks before my wedding with a dress that was suddenly much too big. They got me in quickly and the seamstress was able to work on a time crunch and had my dress done with 2 fittings with 6 days to spare. Prices were very reasonable and she did a fantastic job. I went from not wanting to wear my Ill fitting dress to never wanting to take it off!

    Sent on 14/09/2014
  • T

    Tracy Houde · Married on 24 of August of 2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Classic Cleaners did a fantastic job getting my wedding dress altered and cleaned prior to my wedding. Their staff was amazing. I had purchased my dress second hand and it was covered in some sort of tomato based splatter. Classic Cleaners was able to get all the stains out of my ivory dress and it looks amazing. The alterations were painless and absolutely perfect. I would highly recommend Classic Cleaners to anyone looking to have wedding dress alterations/cleaning done! Their prices were comparable and my dress was ready as promised on the date.

    Sent on 14/08/2013
  • M

    Marilyn Jones · Married on 18 of September of 2010

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The quality, professionalism, friendliness and service was excellent when we made arrangements to have my daughter's wedding dress preserved. Would highly recommend Classic Cleaners to everyone who wants this type of service.

    Sent on 18/11/2010
  • G

    Gwen Schafer · Married on 01 of January of 2010

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing, spectacular, sparkling and glimmering white are a few words to describe how my 50 year old, gray colored wedding dress looked when our niece modeled it for our wedding anniversary. Shannon and her staff were so warm and friendly and extremely helpful. Words can hardly describe what an awesome job they did with my wedding dress. THANKS everyone!!

    Gwen Schafer
    Red Deer

    Sent on 04/09/2010
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