Quality of service4.9
Brittany Gurr, Married on 19/08/2017
Sent on 25/09/2017
This was by far, the worst vendor choice that we made, and the worst aspect of our wedding on the day of.
1) In the initial meeting, we had requested an MC, and were billed for that service. Less than 12 hours later, re asked that they remove this service and fee and were told it could not be done. It took 2 weeks of asking and waiting for approvals (?) for them to finally offer us 2/3 of this fee back.
2) In our initial meeting we were told that we'd meet our DJ one month in advance of our wedding, which would give us an opportunity to see this person DJing another event to assess the match. We never received a call to set up a meeting so we emailed and phoned multiple times (as did our coordinator) and received no response for 3 weeks. Finally, the organization claimed not to have received any emails or phone messages from any of us and invited us to meet the DJ with less than 2 weeks to spare.
3) I arrived at our meeting with a breakdown of our itinerary and accompanying genres, in addition to a must-play and do-not-play list. The DJ we met with had not reviewed any of our event details for the meeting. Throughout, it seemed he was more interested in working from his itinerary than ours. He spoke to me as if our wedding was a cookie cutter event, in the same order, with the same components etc. as everyone else's.
The actual DJ performance was so incredibly disappointing. I had provided a clear outline for genres (such as motown, reggae, classic rock) during each section of the evening, and had specifically requested ZERO cheesy wedding music. To ensure this was clear since music is certainly subjective, I provided a large list of do-not-play songs. He played about half of the songs on our must-play list, and half of those on our DO NOT PLAY list. Multiple guests approached me to make jokes about the music, and offered to try to rectify the situation. He played Rasputin and Seal and Lean on Me, during dinner. Literally our worst nightmare.
Mike C, Married on 18/08/2017
Sent on 23/08/2017
We worked with SoundXEnt for our wedding day and we have nothing but positive feedback about our experience. We had DJ Kelvino as our DJ and MC. He did an amazing job! He was energetic, very helpful and most importantly he had all of our guests dancing until late into the night. Love that guy!
Meaghan, Married on 12/08/2017
Sent on 14/08/2017
We had an excellent experience with Sound X! Melissa and Edwin were very receptive to emails and it was clear they wanted to make sure everything went smoothly for us.
Our dj, Joe, was amazing!! He was very flexible with our requests and really put in a lot of work to make sure everything went perfectly! He made the experience and the reception fun. Many of our guests commented on how great the music was and how much fun they had on the dance floor. Thank you so much Joe for making our special day so much fun and a party we won't forget!
Ashley, Married on 06/08/2017
Sent on 18/09/2017
Sound X was a great dj service, they were reasonably priced, and did everything to make us feel comfortable with our choice . They took their time to meet with us on multiple occasions so that we felt comfortable.
Dianna M, Married on 26/06/2017
Sent on 23/08/2017
We had a great experience with sound X. Anything you need, they are there to help you and accommodate your needs. We had our grade 8 graduation serviced by Sound X and the DJ did a phenomenal job with kids and making sure they were having a great time!
Jeff & Amanda Medford, Married on 25/06/2017
Sent on 26/06/2017
Andre and his co-DJ (we cannot remember his name!!) were absolutely wonderful to work with! Andre was easy to get a hold of, understood our vision for the night, and made us feel comfortable from the time we met when we got to watch him live before our big day . On our wedding day, June 25, 2017, they were attentive, flexible and did an incredible job getting and keeping our guests on the dance floor. We really appreciated that they continued to make sure we were happy with the music and comfortable with our service throughout the night, they even went so far as to offer to get us drinks from the bar if we wanted. We had a friend who we requested to be the MC and they worked flawlessly with him. We will definitely be using SoundX again!! Highly recommended for a great and very professional service!!
Courtney Sutherland, Married on 04/02/2017
Sent on 23/02/2017
We booked sound x entertainment for our wedding February 4th 2017, we had the pleasure of having Anthony and Andre as the dj and Mc. They did such an amazing job! We can't express how great full we are for having them there that day. Everyone loved our MC, we are constantly getting compliments on how great they were. They engaged all the guests, the dice was a huge hit, and there were always people on the dance floor. They made sure everything ran smoothly and we're always there to let us know what was going on. Thank you so much Anthony and Andre!
Rob & Courtney Mazzara
Mike Sgouromitis, Married on 12/11/2016
Sent on 11/03/2017
We had the absolute pleasure to work with the talented and amazing DJ Melissa Rose for our wedding on November 12th 2016. We were looking for an upbeat non stop hostess with the mostest and she delivered 10fold. From our first meeting, she laid out the plan, fit everything in, suggested things that we didn't even think of, had a vision and a plan from the start. From music, lights, ambiance, mood. We booked her immediately. Greek music? No problem! "I can mix anything with a beat" - Melissa . Her DJ skills are on point. Her hosting capabilities were impeccable. She gave us the non stop fist pumping crazy wedding that we were looking for! We also booked the photo booth for our guests and let me tell you, our guests loved it!!! Our guests are still talking about our wedding- best Greek wedding they have ever been to. To top it all off, we got all the photo booth pictures THAT night!!! No waiting around. Complete professionalism, great attitude, amazing passion. We had a wedding of a lifetime and we can't thank Melissa and her crew enough! Keep up the great work! Truly X-cellent in every word. Sincerely yours, The new Mr. & Mrs Mikey &
adriana oliveira, Married on 21/10/2016
Sent on 03/11/2016
Definitely a company you can depend on, always on track for whatever you need.
Yanira L, Married on 15/10/2016
Sent on 29/12/2016
Sound X Entertainment did such a great job with getting the crowd on the dance floor, there was not one person sitting down. The music was great, the party was great, and a pleasure to work with.
Thank you Yanira, It was a pleasure to have performed at your event. Until next time!!!