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Weddings

Reviews for Own the Night Productions

Own the Night Productions

Own the Night Productions

Burlington, Ontario
1.0 out of 5 rating, 1 review
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Reviews

1.0 out of 5 rating
1 review
  • Quality of service
    1 out of 5 rating
  • Response time
    1 out of 5 rating
  • Professionalism
    1 out of 5 rating
  • Value
    1 out of 5 rating
  • Flexibility
    1 out of 5 rating
0% Recommended by couples
  • L
    Lisa Sent on 26/11/2017
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating
    If you are looking for a discount DJ, be prepared to get "discounted" service.
    Matt and Steve were absolutely terrible at follow up, do not follow instructions well, and are completely unorganized - this ultimately led to a disaster at our reception. While I was the first to reach out on every occasion, spelled out instructions for music, and asked them to call me to confirm details on the night before the wedding, they never did. Ultimately, this is what happened:

    1. Failed to bring a screen for karaoke - claimed they mistakenly advertised this to me and didn't even offer a discount off the original price that supposedly included karaoke
    2. CUT OFF our first dance 1 minute EARLY
    3. Did not bring their DJ booth and set up on the wrong side of the room, even after given a floor plan
    4. Complained about the 5 course dinner we provided them
    5. Brought a "trainee" who also the full meal
    6. DENIED our guests requests and didn't play the genre of music we requested
    7. Music was way too quiet - didn't remedy this after multiple complaints.

    Our guests only complaint of the night was the DJ service. You'd be better off renting speakers and running a Spotify playlist. These guys don't listen and they cannot follow basic instructions.
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