Joyce Wedding Services

9030 Leslie Street, Unit 7 L4B 1G2 Richmond Hill (Ontario) Map
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About Joyce Wedding Services

Joyce Wedding Services specializes in custom decor and flower designs. They help you transform the wedding of your dreams into a reality based on your individual needs and budget. At Joyce Wedding Services, their quality over quantity approach to their work limits the number of weddings they do each day to ensure quality of service and providing the greatest variety in colour and professionalism to clients.

Experience

Senior designer Joyce, has been in the industry for over 10 years and completed more than 3,000 weddings. The wide range of experience and extensive selection of colours and fabric for décor makes Joyce Wedding Services unmatched in the market. They take the hassle out of decorating so you can focus on everything else while still being involved in the design process so it fits your style and creativity.

Products offered

They offer a huge selection of specialty decorations for: bouquets & flowers, backdrop names & décor, ceremony décor, floral/table décor, chair covers, makeup and even dresses. They will work the latest trends to fit into your personal taste and leave you in awe!

  • Lighting Services Chandeliers
  • Decor Services Clean up, day-of coordination, delivery, drapery, event design, event planning, floral design, setup, venue selection
  • Decor Items Backdrops, candles/holders, paper flowers, table runners, trinkets, vases

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23 Reviews for Joyce Wedding Services


4.3 out of 5.0
  • Quality of service 4.4
  • Professionalism 4.2
  • Flexibility 4.2
  • Value 4.2
  • Response time 4.4
Sort by:
  • Keith

    Keith Loo · Married on 30 of April of 2016

    1.0
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    STAY AWAY FROM JOYCE WEDDING SERVICES - unless you wish to have a horrible experience and a tarnished wedding day.

    We were married on April 30 of this year and had booked Joyce Wedding Services for several of their packages, including their reception decoration package, their ceremony package, and their flower package. At first, we were quite satisfied with the process, and relatively amenable with the planning.

    Our first sign that something was amiss was when another vendor we were working with suggested that we shouldn't work with Joyce Wedding Services. But given that we had already put down a sizable deposit, we really didn't have a choice. At the end, we paid an additional 60% on top of our original invoice - for some changes we needed. As many have told us, it was overpriced - but given we were two thousand dollars invested already, we didn't really have a choice.

    Here were the issues we had on the wedding day:

    1) None of the centre pieces were put together as agreed upon - they were supposed to setup our 26" vases with submersible LED lights hidden beneath crystals. However, they left the LED lights stating that the lights wouldn't last all night, and thus we needed to do it ourselves. We spent an hour and a half on our wedding redoing each of our centrepieces (emptying the water, relayering the each piece).

    2) They promised a 3D logo of our wedding (like the photos) - we received printed paper - THAT WAS CREASED! Our own names, on the $2000 backdrop we paid for, was creased right through.

    3) During their clean up, they decided to charge us an additional $275 for "damages" to their rentals - meanwhile, the venue and our wedding party all noted that they were returned in ORIGINAL SHAPE.

    4) Unwilling to communicate - at the end of it - they just charged our credit card (meanwhile they would only accept cash for payment for their services so they don't pay tax).

    Contact me if you'd like more info about my horrible experience.

    Sent on 16/05/2016
  • K

    Keith Loo · Married on 30 of April of 2016

    0.0
    • Quality of service:
      0.0
    • Responsiveness:
      0.0
    • Value:
      0.0
    • Flexibility:
      0.0
    • Professionalism:
      0.0

    STAY AWAY FROM JOYCE WEDDING SERVICES - unless you wish to have a horrible experience and a tarnished wedding day.

    We were married on April 30 of this year and had booked Joyce Wedding Services for several of their packages, including their reception decoration package, their ceremony package, and their flower package. At first, we were quite satisfied with the process, and relatively amenable with the planning.

    Our first sign that something was amiss was when another vendor we were working with suggested that we shouldn't work with Joyce Wedding Services. But given that we had already put down a sizable deposit, we really didn't have a choice. At the end, we paid an additional 60% on top of our original invoice - for some changes we needed. As many have told us, it was overpriced - but given we were two thousand dollars invested already, we didn't really have a choice.

    Here were the issues we had on the wedding day:

    1) None of the centre pieces were put together as agreed upon - they were supposed to setup our 26" vases with submersible LED lights hidden beneath crystals. However, they left the LED lights stating that the lights wouldn't last all night, and thus we needed to do it ourselves. We spent an hour and a half on our wedding redoing each of our centrepieces (emptying the water, relayering the each piece).

    2) They promised a 3D logo of our wedding (like the photos) - we received printed paper - THAT WAS CREASED! Our own names, on the $2000 backdrop we paid for, was creased right through.

    3) During their clean up, they decided to charge us an additional $275 for "damages" to their rentals - meanwhile, the venue and our wedding party all noted that they were returned in ORIGINAL SHAPE.

    4) Unwilling to communicate - at the end of it - they just charged our credit card (meanwhile they would only accept cash for payment for their services so they don't pay tax).

    Contact me if you'd like more info about my horrible experience.

    Sent on 14/05/2016

    Joyce Wedding Services's reply:

    Keith: you are the only one not willing to return call and emails when we trying to contact you for the last two weeks. when you finally returned our emailed it is already thursday that we are well prepared for our next clients. Your wedding date was absolutely perfect. We even talked to some of your guests which are our friends. They all seen our work and what we did at your wedding. We are working very hard at your wedding. Doing your centrepieces for free while you told us at the beginning you ONLY need us put on the table. End up you have 38 enterpieces with 40 inch tall vase we have to set up!!! You can even ask your brother who was at the hall in the morning that watch us workout your centerpieces by look for special tools! Please be realistic and face the fact. If you ever have problem you will call us but instead you leave bad comment wont affect much. ppl will see it by eyes and thinks why these happen.
    AND to be very honest with you, when you wanted to extended your backdrop, you asked for quote, we gave you quote accordingly, you even said someone quote you better. And cindy told you thats the best we can do. you can decided either have someone to do that or no extended the backdrop last minis. Your bill $2000 is not just one backdrop. Do NOT manipulated others that we try to scam your money.
    We both in the business as you are well know as well. Be truth and be friendly.
    I welcome you to call us and discuss further.
    Joyce
  • L

    Liana Garcia · Married on 18 of July of 2015

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      4.0

    We used Joyce Wedding for our Backdrop, Head Table, Cake Table, Receiving Table and Chair Covers. Everything looked absolutely beautiful on the day of our wedding and it all worked really well for the budget we had and what we wanted. Thank you very much!

    Sent on 04/08/2015
  • H

    Henry L · Married on 30 of August of 2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thank you Joyce Wedding Services for providing excellent decor for our wedding. The team was very pleasant to work with and overall we had very positive feedback from our guests with regards to the decor and backdrop.

    Sent on 08/09/2014
  • Y

    Yanni Lu · Married on 12 of July of 2014

    4.2
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      4.0
    • Flexibility:
      4.0
    • Professionalism:
      4.0

    Joyce Wedding did a great job decorating our ceremony and reception place. When I need some changes to be done they always be able to do it for me.

    Sent on 27/08/2014

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Joyce Wedding Services awards

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