Cocoa Dot Cakes

5 reviews | Kamloops (British Columbia)
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Reviews for Cocoa Dot Cakes

1.8 out of 5.0
  • Quality of service 1.8
  • Professionalism 1.8
  • Flexibility 1.8
  • Value 1.8
  • Response time 1.8

Awards

5
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  • Emily

    Emily M. · Married on 31/07/2021

    1.0
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    They scammed me!

    On the day before my wedding, we went to pick up the cakes only to find that the shop was closed. They did not respond to any calls or emails until a week later Megan told me to expect a refund in the next week. I got married on August 15, 2020 and I have still not received a refund and now they will not respond to any of my emails.

    Sent on 16/09/2020
  • Nathan

    Nathan F. · Married on 10/10/2020

    1.0
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Scammed me out my money

    I ordered and prepaid for a cake and delivery months in advanced. They never delivered and they ceased contact once they took my payment.
    I have had to file a police report.

    Sent on 27/07/2020
  • Visnja

    Visnja B. · Married on 15/08/2020

    1.0
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Megan Schultz, the scam artist!

    My son's prepaid wedding cake ordered for August 15 was never delivered. He only found out on the day of his wedding. She has finally responded to his numerous emails, but all communication ceased the moment he asked for a refund. I understand that she has now closed her doors permanently due a some sort of a breakdown. Megan Schultz has left many people with unanswered questions, no product and most definitely without a refund. And to all those people that are saddened when a local business shuts down, if she had been honest and forthcoming she might not be shutting down. As far as local businesses go, we need them and will support them as long as they give us a good product, a variety of goods to choose from, and treating their customers with honesty and integrity.

    Sent on 24/08/2020
  • Tammy

    Tammy · Married on 01/08/2020

    1.0
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      1.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    So unhappy with cocoa dot cakes

    With many e-mails, messanger messages and phone messages I was left in limbo and had to find another bakery a week before my wedding to do another cake. Still have not received my money back anything. Would NEVER recommend or go back to this place.

    Sent on 03/08/2020
  • J

    Jaime · Married on 22/06/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Beautiful cake

    Our wedding cake was beautiful and delicious, not one piece leftover for us to take home! Megan was very friendly and easy to work with. Would highly recommend them to anyone looking for amazing cake.

    Sent on 25/07/2019
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