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Quality of service
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Response time
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Professionalism
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Value
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Flexibility
1.0 out of 5 rating
WASTE OF $300+ !! Macaron tower - half completed, literally the back half was empty. The half that actually had macarons... fell off, broke in half and shells were crushed. Cupcakes had virtually zero icing and were in ketchup paper cups like you would get at a diner. Danielle Gates dropped off products , my wedding planner and 2 assistants thought she was going to her car and coming back with supplies...but never did. She wouldn't answer my planners phone call or return her message. She blamed the hall, but my planner said pure BS liar. She claims she went to the Bonnie Gordon school but the school confirmed she was never enrolled. Since my wedding, her fb page and website no longer exist. I have been waiting 2 months for a refund that I'm sure she had no intention of giving me. Every time I call or email, no response and then I get something weeks later about some family emergency. Now no reply at all. She said she sent a cheque and then a second one registered. Neither came. EXTREMELY UNPROFESSIONAL! I had a strolling cupcake table that cost $2000, too bad the cupcakes on it looked like a 3 year old made them. 350 guests and no one would even take them home. IT ALL WENT IN THE TRASH! She obviously needs the money more than I do. What a disgrace. Wedding planner and venue have her on a DO NOT USE LIST for future couples.