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Weddings

About

On WeddingWire since 2020

Last update: April 2023

Affinity TownePlace Suites by Marriott is a glamorous wedding venue located in Brantford, Ontario. This sophisticated event space is ideally suited to couples seeking to celebrate their love in a decadent setting. With luxurious accommodation options, you and your guests can relax and focus on making memories to last a lifetime.

Facilities and Capacity

Affinity TownePlace Suites by Marriott services a variety of wedding events including bridal showers, rehearsal dinners, engagement parties, and receptions. Clients can avail of The Grand Ballroom which is a 7,000 square foot space that can be customized to suit their personal preferences. This magnificent venue has a maximum guest capacity of 600 people but it can also be divided up into three separate halls of 2,400 square feet each. These halls can accommodate up to 150 guests, allowing couples to host their occasion no matter the size. Engaged clients also have the opportunity to avail of the glamorous get-ready suites before the beginning of their festivities. The on-site team prioritizes ease-of-access for all guests, providing ample parking spaces as well as full wheelchair accessibility.

Services Offered

The on-site event planner will strive to develop a personal connection with each soon-to-be-newlywed, gaining an understanding of their dream vision. They will put all couples at ease from the first consultation, securing their trust and comfort throughout the coordination process. There is a wide spectrum of unique event rentals on offer that will create your desired ambiance such as tables, chairs, furniture, and drapery. The spacious dance floors and premium lighting and audio equipment will unify your guests, leaving a lasting impression.

Cuisine

The catering team at Affinity TownePlace Suites by Marriott will collaborate closely with each couple, curating dream menus that bring their fantasies to life. They will accommodate each client’s specific dietary requirements and prepare delicious dishes that tantalize the taste buds of every guest. There are a variety of catering options including passed hors d’oeuvres, buffet-style meals, family-style meals, french-service, and more.

Frequently asked questions

How many event spaces or rooms does your venue offer?

7

Describe your venue:

Ballroom
Hotel

Describe the style of your venue:

Glamorous

What kind of settings are available?

Indoor

Which of the following wedding events does your venue service?

Reception
Bridal shower
Engagement party
Rehearsal dinner

What event services do you offer?

Accommodations
Bridal suite
Cake
Catering / bar
Clean up
Event planning
Event rentals
Liability insurance
Lighting / sound
Set up

What catering services do you offer?

Buffet
Cocktail reception
Dessert
Family style
French service
Hors d'oeuvres
Outside cake
Plated
Server(s)
Stations
Tastings

What bar services do you provide?

Bartender(s)
Cash bar
Champagne toast
House wine
House liquor
Limited bar
Liquor license
Open bar
Premium liquor
Signature drink
Specialty beer
Specialty wine

What event items are available?

Aisle markers
Aisle runners
Altar/arches
Audio equipment
Centerpieces
Chair covers
Dance floor
Decor
Drapery
Furniture
Lighting
Photobooth
Chairs
Tables

What food and beverage items are available?

Barware
China
Flatware
Glassware
Linens

What transportation and access is available?

Parking
Wheelchair access

Do you have a site fee for wedding receptions at your venue?

No

What is the starting site fee for wedding receptions during peak season?

$500

What is the starting site fee for wedding receptions during off-peak season?

$500

Do you have a site fee for wedding ceremonies at your venue?

No

What is the starting site fee for wedding ceremonies during peak season?

$500

What is the starting site fee for wedding ceremonies during off-peak season?

$500

Which of the following are included in starting site fee?

Set up
Clean up
Event planning
Chairs
Tables
Linens
China
Flatware
Glassware
Parking

What is the average catering price per person for plated service?

$100

What is the average catering price per person for buffet service?

$100

What is the average catering price per person for stations?

$100

What is the average catering price per person for hors d'oeurves?

$30

Which of the following are included in the cost of wedding catering?

Server(s)

What is the starting price per person for bar service?

$30

Which of the following are included in the starting price for bar service?

Limited bar
Open bar
House beer
House wine
House liquor
Bartenders
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3.1 out of 5 rating
5 reviews
  • Quality of service
    3.2 out of 5 rating
  • Response time
    2.8 out of 5 rating
  • Professionalism
    3.2 out of 5 rating
  • Value
    3.2 out of 5 rating
  • Flexibility
    3.2 out of 5 rating
40% Recommended by couples
A
Angie Sent on 15/11/2023
5 out of 5 rating

Great Experience

The over all experience was great, Our coordinator was on top of all our needs from beginning to end. We were able to make my visions come to life within my budget. I couldnt ask for an easier team to work with.
Kathleen
Kathleen P. Sent on 30/03/2023
1 out of 5 rating

Avoid at all costs!

I would not recommend using the TownePlace Suites Brantford for your wedding at all. My spouse and I had nothing but issues with them almost right from the start. The number one issue was communication with the coordinator, especially the day of my wedding. I emailed and called him the morning of my wedding just to get some clarification on some things I had emailed him prior on and hadn't gotten a response. He never returned my call or email the day of the wedding. I did not see him or hear from him until I arrived at the reception at 6pm.
We booked with the hotel in Sept 2022. I reached out to the coordinator Oct 2022 just to ask a few questions, didn't hear back but they weren't pressing questions so I put it aside until January 2023 (wedding was March 2023). I emailed again, and got a response saying the coordinator was no longer with the hotel and that they would be in touch with me when they have hired a new coordinator. I came to find out that the coordinator had left in October 2022 and I was not notified, and honestly, I don't think I would have been told as the day got closer if I hadn't reached out.
Some back and forth happened with this new contact until they stopped emailing me. About a week goes by, no response so I do up a complaint on the Marriott website, they get back to me in a couple of days saying they have forwarded my email to TownePlace Brantford Manager. I finally hear from a new coordinator they have hired. This is when everything went downhill.
I had to go over everything with this new coordinator that I had already gone over with the previous coordinator, even though there was a file for our wedding.
He tried to tell me that what she told us and the info she gave us and we signed with, was incorrect or had changed since then. For example, the menu changed since signing up. Unfortunately, we did not get everything in writing so some of the things did have to change but he tried to say things we had signed on were incorrect, for example, the way the meal was served, which halls we got to use, the price per person, etc.
The whole process was very frustrating. The General Manager even got involved and nothing was accomplished. We ended up paying more per person because numbers changed, even though we were already charged more per person for our numbers being less than 150 when we signed.
We had already paid half of the working balance with the original coordinator, so we had no option but to continue working with this venue or we would lose the money we had paid as per the contract. Plus we were only 2 months away so it wasn't an option to cancel at this point. We didn't expect them to give us any money back or anything but we at least thought they wouldn't increase the price based on the experience we had had.
I emailed the Head office again about the situation and how the GM had gotten involved and was not accommodating at all and they replied saying it is up to the General Manager to deal with.
Thankfully, the day was great but the stress leading up to the date, lack of communication and the amount of times we had to remind the coordinator what was happening is what led me to write a review, so the next person won't go through something like this. The caterer, servers, bartenders, DJ and decorator they use were all fantastic though, just TownePlace Suites Coordinator and General Manager were horrible to work with. I would not recommend this for a venue to anyone and I would advise people to stay away.
Kristin
Kristin Sent on 18/07/2022
2.8 out of 5 rating

Honest Review


My husband and I got married at the Marriott recently and I’ve contemplated writing a review or not. However I decided that other couples considering the Marriott for their wedding venue should know the pros and cons of this reception venue.
Starting with the decor, which was beautiful, this was due to the wonderful Cindy from now and always decor. The food was AMAZING, if you’re looking for an event to be catered I’d highly recommend Mercasa, Tom was so great to work with.
The dj the venue provided was also great to work with - Darren at perfectly sound.
The venue itself .. was just a venue and if I were to get married over again I think I would use all of the same vendors but I would choose a different location. The main reason for this is the communication or the lack there of. Everyone is so hard to get in contact with and will take FOREVER to respond and that is after reaching out multiple times. Half the time I never even got a response. Also be warned it will take over a month to get your damage deposit back, which would have been fine if someone had told us ahead of time. Basically everything felt so disorganized when it came to the Marriott and their staff. Again, I would like to mention Now & Always, Mercasa and the other vendors associated with the Marriott were AMAZING to work with.
A
Anoushka D. Sent on 17/07/2023
5 out of 5 rating

A truly memorable event at Affinity Conference Centre Brantford

I recently had the pleasure of attending an event at Affinity Conference Centre and I cannot express how delighted I was with the entire experience. From start to finish, every aspect of the event exceeded my expectations.

The venue itself is absolutely stunning. The elegant and sophisticated décor created the perfect ambiance for the event. The attention to detail in the design and layout of the banquet hall showcased a true commitment to excellence. Plus point being that it can host upto 350+ people.

The exceptional service provided by the staff was truly commendable. Not forgetting the level of professionalism and warmth displayed by the entire team which made everyone feel truly valued and pampered.

I highly recommend Affinity Conference Centre for any special occasion! *5 stars no doubt*
M
Maxine Sent on 15/02/2023
1.8 out of 5 rating

Would Not Recommend

I honestly would never recommend this venue. Do yourself a favour and avoid! Limited to no communication.

Over the span of 1 year from signing to the date of our wedding, we had four separate contacts/coordinators. The first was absolutely horrendous. You could email and follow up weekly and still not receive a response. Once I paid the initial deposit, communication went drastically downhill. When this coordinator left, no one from the Marriott reached out to me. Therefore I was emailing an account that wasn’t being monitored for over a month. I called the venue to only be told she was no longer with the Marriott.

There was no accountability and I constantly felt as though I was being spoke down to for not knowing their processes (that they never explained or gave).

I was told different things by each new coordinator. I had to reexplain where we were at several times. They changed the food/catering service without notifying us of the new menu until we asked for dietary accommodations for a couple of guests.

The last and most recent coordinator was the best of them all, but unfortunately we only had him for a little over a week and he was still in training. Not his fault…. But didn’t save my experience by any means.

This overall was a headache and wouldn’t recommend you undertake the stress.

DISCLAIMER: this does not reflect my opinion of the preferred decorator or in house DJ. I would highly recommend Now and Always decor and Perfectly Sound DJ services. Bartenders were great. Set up staff was also great.

I have no idea who the new food caterer is… although the food was just okay. I wouldn’t hire again over.
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30 Fen Ridge Court N3V 1G2 Brantford (Ontario)
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