Jen Varjas · Married on 24/02/2018
Beautiful Venue and Amazing Service
The Rosewater is a beautiful venue run by the Liberty Group above what used to be the Rosewater Supper Club, however is now going through a renovation. The venue itself has old world charm, with gorgeous windows, chandeliers and crown moulding. The room could use a bit of a refresh (like a brand new coat of paint) but that is minor that none of your guest will notice. The food was delicious and the packages are at a good price point.Sent on 19/03/2018
The staff is also phenominal. Samantha was our coordinator, and she helped to manage my anxiety as we had to change something about 4 weeks before the wedding due to construction. She kept me well informed and up to date, and the end result exceeding my expectations and nobody would have known there was construction going on! One of the waitstaff, Hendrika, was a doll. She ensured we were ok the whole entire night.
We loved our venue and the experience we had working with Liberty Group. Many thanks to everyone who made our day!
Kate G · Married on 31/12/2017
NYE wedding - mostly lived up to expectations. Would recommend
Everyone continues to comment on how beautiful this venue was and we also had a ton of compliments on the food. You could not beat the venue for the price, especially with it being NYE (no joke, $105 pp) and the seamless flip between ceremony and reception was amazing. Location is the best too: right smack downtown. We had about 3 coordinators over 1 year (turnover) and Sam did do a good job in the end. She really tried to be accommodating. However, the service, unfortunately, knocks them down a point for the following:
- Not sure what happened during cocktail hour on the 1st floor, but it seemed as though the heat wasn’t on because guests were wearing winter coats and coming upstairs to where the fire was. One guest said the thermostat downstairs read around 60F.
- It was quite clear that one waiter was really not happy to be there and was quite rude to several guests (snapped at me at one point).
- There were also some communication issues between the coordinator and servers, which included some guests being refused bar service (not because of a smart serve issue but a mixup of who was on the “not drinking list” – my 39 year old friend got ID’d!) and in such a way that their whole tables could hear because they were shouting instead of pulling them aside (or us!) to clarify.
- To end on a positive, I would definitely recommend Rosewater and, to iron out kinks, maybe suggest that future couples get a wedding planner with this venue.Sent on 26/08/2018
Krystal Soteroff · Married on 04/11/2017
Rosewater room and their staff are absolutely amazing! The venue is so elegant and classy! The staff worked so hard during our reception. They were very attentive to our guests. The food was absolutely delicious and the bar kept flowing! We highly recommend!Sent on 06/11/2017
Elizabeth Porter · Married on 25/02/2017
Kailey our coordinator at Rosewater Room was very professional, kind and accommodating.
Olga, our day of, floor manager kept the service running smoothly and all our guests very happy.
The food was amazing, we had so many compliments on the venue and meal.
Thank you for being such a special part of our day!
Elizabeth and Mark PevecSent on 28/02/2017
A beautiful venue. They staff were outstanding and real pros. The food was excellent and everybody was very accommodating. We had our ceremony and reception on the site in the same room. The breakdown and setup was in line with Formula One pit crews for speed and efficiency. I don't hesitate to recommend the Rosewater Room.Sent on 20/05/2016
Phyllis Sanchez · Married on 19/03/2016
Having our reception at the Rosewater was the best decision we made for our wedding!!! We are so happy we had our reception there. Everyone had a wonderful time thanks to the staff at Rosewater. The food was delicious, the bar was great, venue beautiful, and they were an absolute delight to work with. Special thanks to Caitlin Cox for being so great and helping us have a wonderful and memorable wedding.Sent on 09/04/2016
Christina Scorsis · Married on 20/02/2016
This venue was perfect for our wedding. From the initial consultation to our big day, the event co-ordinator (Caitlin) was awesome to deal with. She guided us through the various choices and was extremely flexible when we wanted extras added for our evening. This is a great venue for couples looking for a single location for their ceremony and reception.Sent on 28/02/2016
Ashley Jennings · Married on 18/10/2015
I cannot say enough good things about the Rosewater Room, their staff, and Liberty Entertainment. Caitlin was wonderful, and so were the rest of the staff. The food was amazing. The decor and room, beautiful. I could go on and on about all the positive aspects of our wedding at the Rosewater Room, but I'll just sum it up by saying everything was exceptional and exceeded our expectations. I didn't get a chance to personally thank everyone at the Rosewater Room on our wedding day because it was such a whirlwind, but I'll do it here now: THANK YOU all so so much. You are all wonderful.Sent on 27/10/2015
Marisa Chaves · Married on 19/09/2015
When looking around at venues, it was a tough choice, until we got to the Rosewater Room. This venue is absolutely stunning. The entire night I got a ton of compliments about how beautiful the room was. Caitlin Cox is incredibly helpful. She helped me plan and set everything up. She checked in with me multiple times throughout the night to see if I needed anything. She let us drop off stuff beforehand so that we didn't feel so rushed the day of.Sent on 21/10/2015
The food was absolutely delicious. Rosewater gave us a complimentary tasting so we were lucky enough to try to food twice! Everything was so elegant, both food and decor.The bridal suite was also lovely. It was cozy and Rosewater provided some food for the bridal party, plus a private washroom for the bride.
I highly recommend the Rosewater room. It's a great location. There are lots of hotels within walking distance. The dance floor is great, the sound quality is awesome. Everything was amazing. Rosewater staff was professional and helpful throughout the entire night and especially at the end of the night when we were cleaning up.
Thank you Rosewater and Caitlin!
We recently held out wedding reception at the Rosewater Room and it was fantastic! Caitlin was wonderful to work with. The entire planning process and evening were seamless! We highly recommend!!!Sent on 31/08/2015
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