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Reviews for Atrium

Atrium View more information

Reviews

4.9 out of 5 rating
4.9 out of 5 rating
45 reviews
98% recommend it
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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Awards

45
  • Grace
    Grace P. Sent on 28/10/2023
    5 out of 5 rating
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    Amazing day anyone can ask for

    If I could give 100/10 I would- Alex and his team made us feel like family- my only regret is not getting photos with Alex and the whole team because I want to include them in my wedding album, they made our wedding day absolutely magical and all of our guests are still raving about the food. We didn't have our ceremony on site but I was fortunate enough to get ready in the Bridal Suite and it was the perfect touch to start the day. The limo service was prompt and on time and when we got back to the Atrium for the cocktail hour and reception we were greeted with a literal red carpet. Our personal waiter Ruben did not miss a beat, as soon as he saw I finished my glass of water he was right there refilling it. Don't even get me started with the FOOD- Alex you need to sell your Lobster Bisque because I will be the first one to order it in CASES. The staff at the Atrium not only makes you feel special on your day but they also keep everything moving but still give the space to you and your guests to have special moments. If my husband and I had to do it all over again we'd always choose the Atrium in a heartbeat. You have no idea how special you made our day and we will forever be grateful.
    -Grace & Chad (Oct 14, 2023)
  • K
    Kelly Sent on 01/06/2023
    5 out of 5 rating
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    Incredible!!

    A very heartfelt thank you to The Atrium, Alex, and the whole staff for making our wedding so incredible! It was everything we wanted it to be and more. 

    The service was top notch and food was amazing and delicious, all of our guests left so full and were blown away by the portion sizes. Tanner went above and beyond as our personal assistant for the day, he jumped in to help, or answer any questions as they arose, and took such good care of us! Our guests loved Hayden at the bar, and his creativity and recommendations. The bridal suite was phenomenal and my girls and I felt pampered all day by Winnie and the Atrium staff.

    And above all Alex, because the day wouldn’t have come together without his help! His pride in his business and attention to detail, and the personal service is unbelievable - whenever I’d call he’d pick up to answer my questions personally. The Atrium really do treat you like family! So I highly recommend this venue to anyone looking to host a wedding or function!
  • Julie
    Julie R. Sent on 17/05/2023
    5 out of 5 rating
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    Hidden Gem

    The Atrium definitely delivered for our recent wedding. It's hidden away in a beautiful glass building, in a section of Burlington that you would've never thought. My Guests were all blown away from the minute they arrived. We went with their Stress Free Package. All the vendors were included and are dealt with by Alex directly. We had our ceremony, cocktail hour and reception there. I have had the opportunity to use the Bridal Suite to get ready. Mind Blown! The venue is spacious enough to hold our 100 guests but are able to accommodate more. From the exterior, interior, the food, the staff, the ambiance - everything was on point. Every single staff member gave their 100% to the day. My guests are still raving about the day!
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  • Stephanie
    Stephanie W. Sent on 28/09/2022
    5 out of 5 rating
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    Most amazing experience with the Atrium

    We were so thrilled with our experience with the Atrium. From the moment we met Alex we knew that this was the place for us - his ability to make you feel taken care of and special is unmatched. We booked with the Atrium back before COVID so had to post pone our date and Alex was so accommodating and always reached out with updates to keep our worries at bay, which was so appreciated.

    Throughout the planning process both Alex and Kylie were super helpful and very prompt in their responses. From helping us to secure services to providing us with details needed for other vendors.

    On the day of everything exceeded our expectations. The Atrium truly helped us create the best day of our lives. We were so impressed with Tanner and Patrick and their ability to handle any curve balls we threw their way. Our guests have been raving about the food for the past two months and we’ve had so many compliments on what an amazing day it was. We truly couldn’t have asked for better.

    Thank you to the entire Atrium staff for making our day so special!!! My husband and I would absolutely recommend this venue - you are in amazing hands from the moment you walk in.
  • Katelyn
    Katelyn Sent on 29/03/2021
    5 out of 5 rating
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    Last minute wedding for dying family member

    If you want to feel like a princess on your wedding day... look no further!! We booked the Atrium for our wedding in 2022 because of so many reasons - amazing food, attention to detail, and wedding package like no other. We recently found out my Nana would not make it to our wedding next year and were in a pinch to have a quick ceremony so she could be there. Alex was so wonderful in helping coordinate this day for us in ONE WEEK. He offered to contact all the vendors I wanted there to discuss the circumstances so I wouldn’t have to worry about the planning while under so much stress after receiving my Nana’s poor prognosis. He even worked with my budget because this was so sudden and we didn’t have time to save. This day could not have been more perfect for us. Everything went so smoothly, the food was amazing, and I truly felt like a princess on my wedding day. It was the most amazing experience and it helped knowing everything was taken care of for me. This wedding makes us even more excited to be part of the Atrium family
  • J
    Julia M. Sent on 22/08/2022
    5 out of 5 rating
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    Fantastic!

    We booked our wedding at the Atrium during the pandemic in August 2020. We were quite apprehensive with the constant shifting changes in guidelines. Alex and his team and their level of hospitality was unmatched. They constantly kept us up to date, and continuously reassured us when anxiety was at an all-time high. Alex and Kylie hold your hand every step of the way and ensure your wedding day is everything you ever dreamed of. Alex and his staff make every effort to make you feel like royalty on your wedding day. When you walk into the venue the first word that comes to mind is breathtaking. The cocktail hour space raises your guest’s expectations, but once the doors to the main ballroom open, all eyes go to the MASSIVE glistening chandelier and your mouth drops. The ceiling literally sparkles alongside the two beautiful chandeliers outlining the stunning glistening backdrop behind the head table. The food was exceptional, with large portions, and unbelievable mouth-watering flavour. When speaking to our guests they are still raving about the food. I personally am still dreaming about the Gnocchi.
    We would highly recommend the Atrium to any wedding reception. It was truly the best day of our lives.
  • O
    Olivia G. Sent on 05/07/2022
    5 out of 5 rating
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    The BEST Wedding Package Available in the GTA!

    We are so happy and also so sad to be writing this review because this means our wedding is over! From the moment we heard about an all-inclusive type venue in a neighbouring city, to the first meeting, all the way up to the last hour of the wedding, we had a fabulous time and amazing service. The Atrium really does deliver on a "stress-free" wedding package.
    Some of our favourite parts of the process:
    -working with Kylie, Alex, and Tanner to make sure every detail was unique and perfect
    -the AMAZING drinks and friendly service from the mixologist, Patrick
    -having original signature drinks that our guests LOVED
    -the out-of-this world anti-pasto buffet, 4-course dinner, dessert display, and the late-night live-pierogi station in addition to the late night food
    -the 4-tier cake that was included in the package and made in-house
    -the beautiful venue (especially the patio and the bridal suite)
    -the recommendation for our wedding photographer, Moussa (FotoReflection)
    -the small touches like the pianist and wonderfully decorated backdrop
    -the shuttle service to the hotel and the service received at the Hilton Garden Inn

    Did I mention how good the food was? We had a lot of guests with dietary restrictions and Alex was able to accommodate it all. This is especially impressive when catering to a large Italian family.

    We felt like we didn't have to "plan" for anything because the Atrium truly took care of all of the important things. This was amazing throughout the last two years due to all of the COVID concerns. They always kept us in the loop, celebrated with us when we were able to have our food and cake tasting, and really did deliver on a safe and fun wedding. I have no regrets choosing the Atrium for the best event of my life and we are so happy that we had no challenges that whole day.

    I can't wait to have my next event, or even better, be able to attend someone else's wedding there! Looking forward to continue being a part of the Atrium family.

    Olivia & Erik
  • Michelle
    Michelle M. Sent on 12/05/2022
    5 out of 5 rating
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    Felt like royalty

    Where do we even begin! We became part of The Atrium family in 2019 for our wedding in 2020 and we all know how 2020 & 2021 went! We were FINALLY able to proceed with our wedding in March 2022 and WHAT AN AMAZING EXPERIENCE! Throughout our 3 year journey navigating through a global pandemic and first time planning a wedding, Alex & Kylie were right beside us every step of the way. As a highly organized person, it was a breeze working with The Atrium team who were also highly organized before, during and after our special day. We felt supported, appreciated, valued, and heard throughout those unprecedented 2 years. When we were finally able to resume planning, we did so with great excitement. I describe our wedding day as’ magical’. From the moment I walked in that morning to the moment we were dropped off at the hotel, we felt like royalty – nothing but red carpet service for the entire event. Let’s talk food … WOW WOW WOW - exceptional quality, amazing plating, large portions, mouthwatering flavour – everything was to die for! Our guests are still raving about the food! From the bottom of our hearts we THANK everyone at The Atrium, we truly had the best night of our lives! Michelle & Adrian
  • Taylyn
    Taylyn A. Sent on 22/05/2021
    1.6 out of 5 rating
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    Went to visit the venue with a less then satisfied experience; venue is beautiful tho

    Honestly never write negative reviews. Went for a viewing today, was greeted and told to wait in the bridle sweet as he was running a little behind (ok not a problem) waited in the bridle sweet for 35 minutes no one came for an update so went back to reception (another 5 min to see someone) told them we are going to tour ourselves and will see our guide down in the reception hall. They said ok he’ll be down shortly, no one came down after another 15 min of waiting so we will not be having our reception there solely based on our experience there.

    I thought there might be a follow up call or email to see what we thought and pricing etc. I have received nothing.
  • A
    Alexa K. Sent on 02/12/2021
    5 out of 5 rating
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    Beautiful and excellent service

    The atrium hosted my bridal shower. In the weeks leading up to it they helped me plan everything and were so professional, patient and kind with me and my mom/mother in law despite all of our questions and changing plans. The room my shower was held in was absolutely stunning, they did a beautiful job decorating it. The food was delicious and all my guests have been reaching out to tell me how much they enjoyed the venue and food all week. The best part was the service. The staff are positive, friendly and attentive. Everyone had a great time at my shower and I would recommend the atrium for any event - they go above and beyond for their clients.
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