Reviews for Gaffer's Restaurant & Lounge
View more informationReviews
4.3 out of 5 rating
7 reviews
4.3 Good
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Quality of service 4.3 out of 5 rating
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Response time 4.4 out of 5 rating
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Professionalism 4.4 out of 5 rating
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Value 4.1 out of 5 rating
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Flexibility 4.4 out of 5 rating
85%
Recommended by couples
Awards
7
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Amanda W. Sent on 30/05/20191 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Terrible would not recommend
Vendor doesnt reply to emails in a timely manner. Its 6 weeks till my wedding and I am now replanning. Took 5 months to get a quote after dropping off by deposit. 6 months after meeting with them. Very unhappy would no recommend to anyoneGaffer's Restaurant & Lounge's reply:
Hi Amanda
I am surprised to see this review as we usually have 5 star reviews when it comes to weddings and events. I do not know the circumstances of the problem but I apologize if it was something we did to disappoint you. Our Event planners do such a great job it is too bad that they couldn't have resolved any issues you may have had at the time. Again our apologies. -
Quality of service
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[Anonymous] Sent on 08/09/20154.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Naomi, the event manager, was a wonderful help before and during our wedding. -
Quality of service
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Maggie S. Sent on 25/08/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gaffers Restaurant provided the best venue for our wedding. It was absolutely perfect from the beautiful garden patio where the ceremony went flawlessly....to the exceptional quality of service. The menu was amazing, my kudos to the chef, as everything was delicious and mouth watering from the appetizers, to the perfectly done roast beef, to the fantastic array of desserts. Naomi was the best wedding planner and made sure that every detail was covered, and every guest was accommodated. All the staff were professional and very willing to help make the day perfect.
It was so wonderful to show up at our wedding and have everything taken care of....Thanks again to all the staff at Gaffers! We had so much fun, we want to do it again! -
Quality of service
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[Anonymous] Sent on 01/09/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We just had our dinner here. After the salad, we waited for over an hour for dinner to be served. Very, very slow. One order was incorrect, and they didn't ask how anyone ordering the Prime Rib wanted it done. It was served mostly very rare, which was not at all suitable for one of our guests. They did compensate that by not charging us for the toasting wine. However, it was way too long an affair and put a damper on the rest of the evening. -
Quality of service
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[Anonymous] Sent on 05/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great venue! Very nice! Great meal! Great staff! -
Quality of service
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[Anonymous] Sent on 25/08/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our ceremony and reception on site, ceremony space in the garden was beautiful. Reception was fully taken care of and set up was completed with more than enough time for us to decorate the night before. The day after they had cleaned all the room and had everything set aside for us, which was really appreciated. We had access to the outdoor balcony after a certain time and the guests really loved it. The kitchen is amazing and provided the best meal I've ever had at a wedding. Friends and family still rave about it. Highly recommend! It was painless to plan with Gaffers! -
Quality of service
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[Anonymous] Sent on 27/08/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We were very happy with the venue and the help we received from the staff. The set up was done the way we requested and it looked great. Many of our guests still comment on the wonderful meal and venue. We were very pleased with everything. Thanks again Gaffers.Gaffer's Restaurant & Lounge's reply:
Thank you so much for the kind words. We appreciate your taking the time for this & pleased that you were happy with everything. We hope you will visit us often & if there is anything special we can do for any of your visits, please don't hesitate to call me. Best regards,
Naomi -
Quality of service
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