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Weddings

Reviews for Cluny Bistro Private Room

Cluny Bistro Private Room

Cluny Bistro Private Room

Toronto, Ontario
4.7 out of 5 rating, 6 reviews
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Reviews

4.7 out of 5 rating
6 reviews
  • Quality of service
    4.8 out of 5 rating
  • Response time
    4.7 out of 5 rating
  • Professionalism
    4.8 out of 5 rating
  • Value
    4.7 out of 5 rating
  • Flexibility
    4.3 out of 5 rating
100% Recommended by couples

Awards

6
  • L
    Lilian Sent on 29/10/2023
    5 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating

    Better than i could or imagined!

    Amazing event overall! They were so kind, patient and really helped bring the vision together. I never felt like a nuisance dealing with Olivia.
    Even on the night of, the supervisor was so kind and made sure any concerns I had were taken care of.
    11/10, everyone deserves a raise !!
  • T
    Taylor Sent on 11/12/2023
    4.4 out of 5 rating
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      4.0 out of 5 rating
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      4.0 out of 5 rating

    Amazing experience

    We had our wedding at Cluny in September 2023 and it exceeded our expectations. The private room was so beautiful and exactly what we were looking for. It also goes without saying that the food was simply exceptional. All of our guests said that the food was the best they’ve ever had at a wedding.

    It was a bit hard to get a date locked down with the distillery events team, one individual was basically a gatekeeper that was incredibly slow to respond. Once we were able to get through that, Riane, the event coordinator, was wonderful to work with, and was quick to respond to our queries.
  • Yami
    Yami Y. Sent on 14/10/2022
    5 out of 5 rating
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    Everyone raved about the food!

    We booked Cluny without seeing it! We live in Van Isle and were planning the wedding from there! We’ve never even eaten there too! But all we heard about Cluny was that their food and service was really good. We talked with Olivia through email the whole time until a week before the wedding when we came in to see the PDR in person. Olivia was very patient and understanding of our situation. She replied to my inquiries in a timely manner and she was also accommodating. All our guests enjoyed their time there too! Kien, the supervisor, and the Cluny staff were all amazing! We are so so so happy we had our wedding here! (Both the ceremony and dinner!) it was so worth it!! 🤍🤍🤍
  • illustration stars

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  • Nicole
    Nicole H. Sent on 15/09/2021
    3.8 out of 5 rating
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      4.0 out of 5 rating
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      3.0 out of 5 rating

    A rocky planning process but a wonderful day

    The day turned out perfectly and truly was our dream wedding!

    However, the process leading up to the day in working with Clunys was very rocky! All of my concerns are not related to COVID at all but basic communication and professionalism. One example is that in writing we were given a date hold while we were all in lockdown and were told we could proceed with a tour and deposit after lockdown ended, I followed up after lockdown and our coordinator was gone our date was sold with no communication. When we did our tour (6 weeks to the event), we had a different coordinator taking us through and she was so unprepared, had no idea we were hosting our event and thought we were “just looking”, she told us information that directly contradicted our coordinator and again made us doubt if our day was properly booked! So stressful!! Lastly, weeks to the event were “found out” about important details and none of this was voluntarily told to us- ie tent outside, had to pay An additional fee not in our contract.

    I was weary going into the day, BUT I must say that I was blown away with the event. The manager came up to us multiple times ensuring we were happy, the servers were so personable and created a fun environment and we had SO many compliments on the food and staff.

    Thank you so much! Would recommend!

  • C
    Carolina Sent on 20/11/2019
    4.8 out of 5 rating
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      5.0 out of 5 rating
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    Excellent experience

    We had such a great experience with Cluny! They were accommodating and service was amazing.
    We were extremely happy with this choice of venue for a small reception
  • Stephanie
    Stephanie K. Sent on 01/06/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
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      5.0 out of 5 rating
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    I booked my vendor, Cluny Bistro, through Distillery Events. The coordinators I works with at Distillery Events were amazing. They were timely with their responses - I was a worried bride and e-mail them a lot of questions - and friendly, offering suggestions that might work for me/the vision of my wedding day. Although there was a bit of a hiccup on the day itself (the room wasn't fully set up when our guests were arriving), it was small in comparison of the quality of care we received from Cluny's AMAZING manager (Andrew) and his outstanding staff. They attended to our every need, and I would 1000x recommend Cluny Bistro to anyone booking an event. The food, of course, was delicious, and the venue itself is gorgeous (the main two reasons we chose the venue), but the staff and the care they gave to our wedding day was what stood out.

    Cluny Bistro Private Room's reply:

    Hi Stephanie & Kyle!

    Thank you so much for sharing your kind words about your experience and our staff! We loved hosting you and hope to see you again soon!

    Wishing you the best!

    Distillery Events