Reviews for Pine Valley Chalet
View more informationReviews
4.5 out of 5 rating
10 reviews
4.5 Very good
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Quality of service 4.6 out of 5 rating
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Response time 4.3 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 4.5 out of 5 rating
90%
Recommended by couples
Awards
10
+6
User photos
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Sara N. Sent on 04/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect! Perfect! Perfect!
I would recommend Pine Valley to anyone and everyone! Mandy and Sam were great to work with and incredibly flexible when it came to doing things less traditionally! The venue is beautiful, rustic, and the deck is perfect for any outdoor ceremony! Highly recommend.
Photos courtesy of @PaoloManriquePhoto-
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+4 Photos
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Quality of service
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Heather K. Sent on 16/07/20184.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect for us
The team at Chicopee was so great to work with. We went more custom for our food choices and they easily swapped out items for our favourites. I couldnt sing the venues praises more. Its a beautiful interior and deck which we dressed up with minimal decor. People also said how great the bar service was, real bartenders! We couldn't have had a better day! The team, especially Mandy, made our day perfect! Overallthe pricing was fair and the food was delicious. -
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Jason M. Sent on 22/05/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding May 20th 2018
My wife and I just had our wedding at the Pine valley chalet. Mandy and the staff were so great to us. they made you feel welcome and helped anyway they could to make our day as less stressful as possible. I would definitely recommend this place for an event. our guests were very impressed and we had nothing but great compliments about this place. thank you very much Mandy and staff. Jason and Kelly McLean. -
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Leanne H. Sent on 21/06/20181 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Poor Communication
Was told we would be contacted in early spring for tasting, never contacted. After several emails, still nothing. Finally heard from them when we cancelled and asked for deposit back. Would not refund. -
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Michelle S. Sent on 07/10/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I couldn't ask for a more professional venue coordinator. Mandy was so kind abs helpful for all by unique requests. From the meal which everyone loved the two meats. The cocktail hour I had delicious choices that everyone loved from pork sliders to chicken and pork kabobs . The dessert option I upgraded to the truffles and cheesecake and it was a show stopper! My guests ate everything and it was enough! The entire evening my guests were well fed and loved the fact of a deck open to a natural scenery and popping inside to dance on the dance floor. -
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Michelle S. Sent on 31/08/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What a beautiful venue. We would get married here again and do it exactly the same!! I loved the cabin feel where out decorator made everything pop with all the white accessories! Mandy thank you so much for your great communication with everything from food to our seating plan. The dance floor and bar were awesome and the deck for our sparklers was perfect! Thank you for a memorial wedding that ended up sharing your anniversary too! -
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[Anonymous] Sent on 16/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A beautiful venue with very professional, available, friendly and attentive staff. The dinner was excellent and the building well appointed for the setting, as Mandy helped us set up the logistics and particulars of our wedding with ease and it was hassle free. Would definitely recommend to anyone looking for an affordable venue! -
Quality of service
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[Anonymous] Sent on 16/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a fantastic experience having our wedding reception at Pine Valley Chalet. Mandy was there to guide us through the whole process and answer any of our questions and offer suggestions.
Thank you! -
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[Anonymous] Sent on 03/10/20154.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing warm and unique venue space for our relaxed late night wedding reception. Appreciated that there is an elevator and family washroom for accessibility. The huge deck is a bonus, which includes chairs and tables! Definitely not a typical banquet style space which means there is flexibility in table arrangements, food menus/service style, and you get nice wooden tables and chairs to use. The service was awesome the day of the event. They had extra help to support set up, they greeted guests, brought us over drinks the second we arrived, and were able to stay on top of all the appetizer needs. We were able to bring in our own home baking. You would just want to make sure that you schedule space visits in advance, as their hours are more specific. You may also want to have your DJ check the space for sound in advance, as it will need to be set up properly to accommodate the unique "T" shape. Would definitely consider this space for future events! -
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[Anonymous] Sent on 09/10/20154.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Loved the style of the venue, perfect for a rustic themed wedding. The staff were very flexible and accommodating as well. -
Quality of service
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