The Waterside Inn

45 reviews | Mississauga (Ontario)
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Reviews for The Waterside Inn

4.9 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.9
  • Flexibility 4.9
  • Value 4.8
  • Response time 4.9

Awards

45

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  • [Anonymous]

    2.4
    • Quality of service:
      2.0
    • Responsiveness:
      4.0
    • Value:
      2.0
    • Flexibility:
      2.0
    • Professionalism:
      2.0

    We were disappointed with the service and value of this venue. Although the setting was beautiful and food was good, the overall service was not worth the money we paid for the wedding. They ran out of our wine, didn't save a piece of cake for the bride and groom and didn't apologize or compensate for some of their shortfalls.

    Sent on 25/07/2014

    The Waterside Inn's reply:

    Thank you for your review. We always appreciate the feedback - both the positive and negative. We're happy to hear you enjoyed the food and the property itself, and do apologize that there were challenges the evening of the wedding. Thank you.
  • B

    Aldaelynn R. · Married on 04/09/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The staff are very courteous, helpful, and friendly. They really are very accomodating. The food is ridiculously good. My guests are still gushing about how good the food is. The catering manager is very helpful in every which way imaginable. Very flexible with the guest count; brides, couples, that means a lot especially with last minute RSVPs. Worth every penny. And the view, picturesque. You can take wedding pictures within the grounds or just around.

    Sent on 24/05/2012

    The Waterside Inn's reply:

    Thank you for your wonderful comments!
  • M

    Monica G. · Married on 16/07/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Most amazing place and staff!! Made our wedding the most wonderful day ever! Could not have asked for more. Thank you Marlene and the Waterside Inn!!!! People are still talking about how great it was!

    Sent on 24/10/2013

    The Waterside Inn's reply:

    Thank you Monica!
  • S

    Simran J. · Married on 11/06/2011

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thanks.

    Sent on 02/07/2011

    The Waterside Inn's reply:

    Thank you for your review!
  • S

    Sonia D. · Married on 30/10/2010

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Gorgeous, warm, inviting venue with exceptional service & food. Some of the most helpful staff we have ever encountered. Thanks a million to Marlene who was so friendly, attentive to details and super helpful.

    Sent on 24/10/2013

    The Waterside Inn's reply:

    Thank you Sonia!
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