Oak Island Resort & Conference Centre

From the get go, when I called initially to inquire, the person I spoke to is not the slightest enthusiastic, my information have been passed, but I have to follow up as I did not receive correspondence. Fast forward to the day we are invited for the site tour, sure we did not wait much but the coordinator is not punctual as well, not really warm like you would expect from a hospitality and hotel business, we were catered to a room, a conference room, their restaurant and bar, pointed from where we are quite a distance the Blankenship area which is an option that has no electronic plugs if we choose to have our ceremony there, told us we may need to bring our generator or etc. - the works, sure, then mentioned how she wouldn't be able to show us the chalet because it is booked, but "we could drive ourselves there if we want to see the front of chalet" (where we can have the ceremony, there are plugs from the chalets). We inquired about the menu/dishes, we were answered that the 2022 is not yet finalized, sure again, but you would expect she would at least present the old/previous menu, just for idea, you would think she will have some flyer/pamphlet, or business card at least to make us think of this venue, you would even think for generic/scripted talk she would be like "congratulations (coz we got engaged), you could overwhelmingly feel the lack of interest or she under estimated us, or profiled us, for whatever reason nothing in this meeting seem to say "you are welcome here, bring us your business!!" You would even expect she would offer and detail other amenities, but NO! Worst coordinator I have ever dealt with, and FYI to the management, I have worked, and have been a client in other countries for events with big hotels and event locations and this business demeanor is just unimaginably condescending and willl never entice anyone to spend.

The staff and location were fantastic, especially during COVID with all the uncertainty and changes, they were so flexible and helpful.