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Weddings

Reviews for Copper Point Resort

Copper Point Resort

Copper Point Resort

Invermere, British Columbia
4.0 out of 5 rating, 4 reviews
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4 reviews

Rated
4.0
out of 5.0
  • Quality of service
    3.8 out of 5 rating
  • Response time
    4 out of 5 rating
  • Professionalism
    4 out of 5 rating
  • Value
    4.2 out of 5 rating
  • Flexibility
    4 out of 5 rating

Awards

4

1 User photo

  • Rebecca
    Rebecca M. Married on 25/06/2022
    1.2 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Responsiveness
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      2.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    A nightmare

    We are so dissapointed in how we were treated at the resort by staff and management, including on my wedding day. Our coordinator didn't show up because I made a valid complaint about my coordinator being changed for the 4th time, the last change was just a week before my wedding. Issues are still unresolved, even 3 months later. I would not recommend anyone getting married at this venue.

    Copper Point Resort's reply:

    Hi Rebecca, Thank you for following up regarding your wedding. Our goal is to always remain respectful and courteous towards our clients, and provide them with the best experience possible. Unfortunately, due to harassment and disrespect towards our team, we were unable to perform to our standards. Our coordinator, who was new at the time, experienced bullying in the form of emails and phone calls from you and we ended up pulling her from the event due to this. You also refused to pay the remaining deposit of your event . We hope that in the future, you remember your day for the good and not the bad, as we did our best to accommodate very demanding requests in an incredibly turbulent time in the hospitality industry. Best of luck in the future :)
  • S
    Sara D. Married on 11/07/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Responsiveness
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Blended Wedding of a Lifetime!

    Copperpoint Resort and all their staff were very accommodating and helpful throughout the whole process. The wedding was wonderful, the food delicious, and the accommodations perfect. I would absolutely recommend Copper Point Resort for your wedding and a great stay before and after to relax!

    Copper Point Resort's reply:

    Thanks so much for taking the time to provide us with some feedback. It was truly a memorable wedding! Laura x
  • Cathy
    Cathy L. Married on 22/06/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Responsiveness
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wonderful Experience

    We were completely satisfied with Copper Point Resort as a destination wedding venue. Our guests enjoyed their rooms and the hotel amenities. Our experience with all the staff was a true pleasure.

    Copper Point Resort's reply:

    Thanks so much for providing us with feedback, it was a pleasure planning your wedding with you. Laura x
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  • A
    Anna R. Married on 20/12/2014
    4.8 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Responsiveness
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We stayed here for a few nights after our wedding. The room was well equipped and comfortable. Hotel staff were very friendly and helpful.
    We did not get to enjoy the pool or outdoor hot tub, but it did look nice.
    We hope to return to this hotel within the year as we received a voucher for a stay here as one of our wedding gifts.
    We did have one issue with not being given our breakfast ticket which was part of the package when we checked in, but this was quickly remedied.