About Cambridge Red Deer Hotel & Conference Centre
Cambridge Red Deer Hotel & Conference Centre is your place in the city, close to the highway, and in the heart of Red Deer. The hotel boasts spacious event spaces for hosting all types of wedding celebrations and has an exceptional team to provide a bespoke experience. Plus, the hotel has luxury suites and rooms in case you decide to stay overnight.
Facilities and capacity
Cambridge Red Deer Hotel offers a beautifully renovated function space that features all the modern amenities and facilities. It can easily accommodate 10 to 1200 people and the hotel also has an ample parking area for your convenience. In addition, the hotel is equipped with a hair salon, two restaurants and two lounges to help make planning your wedding stress-free.
The events team and the Wedding Consultants, along with the culinary team will ensure a dream wedding. Cambridge Red Deer Hotel's staff offers a wide range of services for you to choose from to have a fabulous wedding ceremony and reception, such as:
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Kendra Walz · Married on 27/04/2019
The Presidential Suite!
The staff were accomodating. The room was beautiful and fully equipped. And breakfast and service was fantastic!Sent on 06/05/2019
Cambridge Red Deer Hotel & Conference Centre's reply:Good Morning Kendra,
beautiful venue, but beware lack of communication
The venue itself is beautiful, Family has been to some very well done galas here. But I would be wary if you aren’t using a wedding planner. The communication with the hotel was lacking at best and from the impression I was given after booking with them is that now that It was booked and they had our money I was the last on their list. Due to a family reason we had to change everything in our wedding to an immediate date and smaller size as it was difficult for guests out of town to get here with less than 2 months warning. While the coordinator seemed emphatic to our situation she explained that regardless of her feelings the hotel now being owned by a different group have stricken all rules on cancellations (which by the way, read your contract carefully because unlike other venues/vendors they have cancellation fees that are very large effective from the day you sign) and she was unable to assist with any credit unless we had the same size of wedding which was impossible for us due to the time constraints. We did understand them unable to credit anything as it is a contract. What I did not understand was the hotel charging our credit card the fee to cancel without even a call to advise it was happening or the amount before the charge was made. We only received an email after the charge was processed advising a receipt will be on the way which never arrived weeks after this email was received. Again, the impression with this is that we paid them and they were done with us so the service stopped there. not only that, my fiancé did send an email to management explaining that he was frustrated with the unauthorized charge and lack of communication. That email was again not answered, and no response even by phone was ever received from management as well. I will leave you to make your own decisions. But if I was to do this all again, I would make the decision to get a planner that will be able to get some respect/ communication from the venue management or not book the venue at all.Sent on 07/02/2019
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