Reviews for Banff Park Lodge
View more informationReviews
4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
8 reviews
96% recommend it
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Quality of service 4.9 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
8
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Featured
David Y. Sent on 24/08/20215 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic and awesome
Team leader Nicki is helpful, experience, very professional.
Team kitchen leader chef Chris, helpful, flexible, creative, good taste, good presentation
Room is awesomeTeam leader Nicki is helpful, experience, very professional.
Team kitchen leader chef Chris, helpful, flexible, creative, good taste, good presentation
Room is awesome -
Quality of service
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Alycia S. Sent on 27/09/20223.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Great place for a wedding
We had our wedding there, this past weekend and it was wondering. The staff was very helpfully and accommodating, especially the bell boys, they were amazing. The food for our receptions was amazing. The buffet for breakfast was not my favorite. That does need a little work. Besides that, best experience ever.We had our wedding there, this past weekend and it was wondering. The staff was very helpfully and accommodating, especially the bell boys, they were amazing. The food for our receptions was amazing. The buffet for breakfast was not my favorite. That does need a little work. Besides that, best experience ever. -
Quality of service
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Caitlin A. Sent on 25/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent!
As a bride with a special diet requirement (celiac disease) I wanted a venue and chef who understood that! My guests commented a dozen times on how spectacular the food was.
The hotel staff were amazing too. We had so much fun in the pool too.As a bride with a special diet requirement (celiac disease) I wanted a venue and chef who understood that! My guests commented a dozen times on how spectacular the food was.
The hotel staff were amazing too. We had so much fun in the pool too.Banff Park Lodge's reply:
Hi Caitlin,
Thank you for your kind words! It was an absolute pleasure hosting your wedding here this past weekend and we were so happy to share in your special day!
Sincerely,
Nicki McKinnon
Sales Manager, Banff Park Lodge -
Quality of service
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Hannah Sent on 16/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
One of the best decisions we made for our wedding day!
We had our wedding reception at Banff Park Lodge and the venue, service, and communication were unbeatable. The location close to downtown is phenomenal, and the prices on both the rooms for guests and venue space were extremely reasonable. Everything was incredibly clean, and the front desk and concierge staff were helpful and friendly. The event staff was communicative and very easy and pleasant to work with in the lead-up to the event, and very amenable when we had to delay a year due to COVID. The food and service at the dinner were amazing, and all our guests enjoyed the food and space. We had an amazing day and are so grateful to everyone at BPL for making it so great! I would recommend this as a venue to anyone looking for a wedding space in Banff!We had our wedding reception at Banff Park Lodge and the venue, service, and communication were unbeatable. The location close to downtown is phenomenal, and the prices on both the rooms for guests and venue space were extremely reasonable. Everything was incredibly clean, and the front desk and concierge staff were helpful and friendly. The event staff was communicative and very easy and pleasant to work with in the lead-up to the event, and very amenable when we had to delay a year due to COVID. The food and service at the dinner were amazing, and all our guests enjoyed the food and space. We had an amazing day and are so grateful to everyone at BPL for making it so great! I would recommend this as a venue to anyone looking for a wedding space in Banff! -
Quality of service
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Nikkita C. Sent on 04/05/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mckay wedding
Amazing Amazing Amazing use them for your wedding, or even just to stay they are so good and helpful and give the best service.Amazing Amazing Amazing use them for your wedding, or even just to stay they are so good and helpful and give the best service. -
Quality of service
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Justin K. Sent on 20/12/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great hotel in Banff
Banff Park Lodge made every effort to make our stay for us and our 30 guests as perfect as they could!! They did an amazing job!!Banff Park Lodge made every effort to make our stay for us and our 30 guests as perfect as they could!! They did an amazing job!! -
Quality of service
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Tyler T. Sent on 22/08/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Made a wonderful night
Thank you BPL. Hillary was awesome to work with and made our reception amazing. Great reception room options and food was outstanding. Would highly recommend them any day. The catering group pulled through with awesome service.Thank you BPL. Hillary was awesome to work with and made our reception amazing. Great reception room options and food was outstanding. Would highly recommend them any day. The catering group pulled through with awesome service.Banff Park Lodge's reply:
Thank you so much for the great review Tyler. We are so pleased that we could be a part of your special day and you had a wonderful event. -
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Shelby Sent on 25/09/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Banff Park Lodge was a beautiful spot to host our reception. We dealt with Wanda and she was extremely prompt and professional. They were very upfront with costs and the breakdown of our bill was extremely detailed. The hotel is a little dated; however the ball rooms have large windows that display the gorgeous Rocky Mountain views. Price was very reasonable for a Banff Wedding.Banff Park Lodge was a beautiful spot to host our reception. We dealt with Wanda and she was extremely prompt and professional. They were very upfront with costs and the breakdown of our bill was extremely detailed. The hotel is a little dated; however the ball rooms have large windows that display the gorgeous Rocky Mountain views. Price was very reasonable for a Banff Wedding.Banff Park Lodge's reply:
Thank you so much for the great review Shelby! We are so pleased that we could be a part of your special day. -
Quality of service
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