WEDS By Mega City

We chose WEDS by Mega City (Mega City Linens) based on a recommendation from my cousin's wedding. They did a beautiful job on her backdrops, and continued the same great work for my wedding. We are happy with how it turned out for ceremony and reception pictures!! Toni was very responsive (got back to you within 24 hours), and she had no problem with you coming in person to meet / visit the showroom. We visited probably 3 or 4 times in total to get an idea, pay the deposits, etc. She is very friendly and personable. And she was flexible when we wanted to change colours/design. Try to negotiate - she's quite reasonable and will do her best to meet customer satisfaction.

The only negative point i would have to say is on the wedding date itself (Saturday). We had the hall on Friday to decorate, and Toni said that the decorators would be there to set up as well. We didn't see them at all on Friday. I'm a very A-type bride, and i wanted to see how it all looked before the big day and so they could decorate the cake-table before the wedding cake arrived (didn't want there to be a mishap). Called Toni on Friday, and she said that the decorators couldn't make it on Friday but would be there on Saturday morning at 9 am to set up, and they would get it done before 1 pm (when I would arrive at the venue to take my bridal party pictures). I wanted to see it all beforehand because you really don't get to see everything on the big day with so much going on. I was a bit upset that I wasn't kept in the loop, because I was expecting them there on Friday. Anyway, I kind of give Toni an ear-ful, saying that I didn't want my cake to be ruined if it arrived first, and then the decorators risk ruining the cake. She tried to calm me down, but I didn't know who would be responsible for moving the cake so the decorators could work.
Saturday morning (wedding date), MegaCity decorators don't arrive until noon (Our wedding ceremony was at 4:30) - Cutting it really close!

In the end - the design and colours were beautiful! We were quite happy with it! Toni came through. For the easy going bride, I would say: Trust your vendor. For a more controlling bride like me, I would like to be more kept in the loop if you promise me a time.

Otherwise - MegaCity's work was one of the best I've seen at weddings and was the reason I hired them. I'd hire them again.

This company was initially good but quickly went wrong. When dealing with Toni she did not understand that no means no and then would take Her sweet time getting back to you. After that We had to pick up our order (after paying the delivery fee) because they wanted to deliver when the venue was closed. They then forgot our head table linens and only got back to us after the wedding. I was then blamed for not calling them the day of my wedding by rude office staff (sorry not sorry but I'm busy getting married here learn to answer your voicemail). So pretty much I ended up paying for product and service that I never received. I would not recommend them.

We had multiple meetings and emails with Mega City, they assured us everything was fine with out package. 3 days before our wedding, we received 5 phone calls for "Extra" and "missed" charges that they missed on our contract. 3 days before our wedding and 300 people attending, it wasn't possible to cancel with mega city and find a new vendor.(They also had our full payment) A quick google review search, and this has happened to another couple before us as well. We wouldn't have had an issue with the pricing if it was all part of our initial quote. 3 days before our wedding to get strong armed into paying more money knowing that you don't have much other choice but to pay.