Tech support

Join  group

If you have any doubts regarding how the community works or about the WeddingWire tools to organise your big day, you can solve them here. If you see that something's wrong, please let us know in this group, you'll help us improve.

Photo Video


RSVP “select menu”
Jaclyn, Yesterday at 23:39

Hello!!! I’m wondering if anyone knows how to disable the “select menu” when your guests rsvp on your website? We are having a food truck and these menu items dont apply!! Please help!

Jaclyn, 19 minutes ago 2 messages 23
RSVP on website - privacy concern
Valentina, On December 7, 2019 at 19:30

Hello, I was planning to use Wedding Wire's website as an RSVP as well but I've just noticed that a guest could see who has confirmed/declined. Is there a way to make this private so that the guests...

Alexandria, 11 hours ago 6 messages 117
Website will not allow me to add accommodations
Brittany, On January 12, 2020 at 00:31

The website keeps asking for the city for the “add accommodation” form but will not let me enter it!! I’ve tried deleting the page and reading but nothing is working.

Brittany, wednesday 15-Jan-20 6 messages 36
Website text formatting
Kristina, On January 18, 2020 at 17:14

Hi! Is it possible format the text within the posts (e.g. the post on the welcome page) beyond bold/italicize? I'm want to align the text to the centre, and also ensure there are spaces between the...

Kristina, saturday 18-Jan-20 12
Linking my partners account
Humphries, On January 15, 2020 at 20:08

Hi everyone, my Fiancee setup our wedding wire account and linked it to my profile, and I see all our wedding planning stuff when I log in (vendors, pictures, etc.). However I don't get a message when...

WeddingWire Support, thursday 16-Jan-20 1 message 22
Mobile App issues
Geneviève, On January 14, 2020 at 07:15

Hey, I've been experiencing formatting issues in the app trying to create posts. It won't keep paragraph breaks and will squish sentences together. I don't know if that's just me or if it's a bug fix....

WeddingWire Support, wednesday 15-Jan-20 1 message 16